Returns Policy

Within 30 days of delivery of your shipment (including gifts), you may return any of the following items to Eurostuff.ca, for any reason, for a full refund (we'll also refund the return shipping cost, if the return is a result of our error):

• Any book in its original condition
• Any unopened (still in its plastic wrap) and unused cookware, toys, bier steins and cuckooclocks.

Please note that we cannot accept the return of opened items or items returned more than 30 days past delivery. We can only process returns and refunds for items purchased at Eurostuff.ca. We cannot exchange items.

Replacement of Damaged or Defective Items

Eurostuff.ca can replace items only if they are defective or damaged.

Refunds

We'll notify you of your refund via e-mail after we've received and processed the returned item. You can expect a refund in the same form of payment originally used for purchase within 7 to 14 business days after we receive your return.